Terms of service

Terms and Conditions

Last Updated: July 31, 2024

1. Introduction

Welcome to Holocene Design. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

2. Definitions

  • "Company", "we", "us", "our" refers to Holocene Design.

  • "You", "your" refers to the user or viewer of our website.

  • "Services" refers to all products and services provided by Holocene Design.

3. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these terms. You must not use our website:

  • In any way that breaches any applicable local, national, or international law or regulation.

  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material.

  • To impersonate or attempt to impersonate Holocene Design, a Holocene Design employee, another user, or any other person or entity.

4. Intellectual Property

All content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) on the website are owned by Holocene Design, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5. Product Information

We strive to ensure that all product descriptions, prices, and availability information are accurate. However, errors may occur. We reserve the right to correct any errors and update information at any time with the utmost respect and courtesy to our customers.

6. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. If we are unable to fulfill your order, we will inform you as soon as possible.

  • Pricing: Prices for our products are subject to change. We reserve the right to modify or discontinue products with appropriate notice and consideration to our customers.

  • Payment: Payment must be made at the time of ordering. We accept various payment methods as indicated on our website.

7. Shipping and Delivery

We aim to deliver products within the estimated timeframes, but delays may occur due to unforeseen circumstances. We are not responsible for any delays caused by customs clearance processes or other external factors. Shipping costs and delivery times will be calculated at checkout.

8. Returns and Refunds

Please refer to our Return Policy for detailed information on returning products and obtaining refunds. Our Return Policy forms part of these Terms and Conditions.

9. User Accounts

  • Account Creation: To access certain features of our website, you may be required to create an account. You must provide accurate and complete information and keep your account information updated.

  • Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

10. Limitation of Liability

To the fullest extent permitted by law, Holocene Design shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website or services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

11. Indemnification

You agree to indemnify, defend, and hold harmless Holocene Design, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising from or relating in any way to your use of the website or any violation of these Terms and Conditions.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, and any applicable federal laws of Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Victoria for the resolution of any disputes arising out of or relating to these terms or your use of the website.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

14. Termination

We may terminate or suspend your account and access to the website, without prior notice or liability, for any reason, including if you breach these Terms and Conditions. Upon termination, your right to use the website will immediately cease.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@holocenedesign.com.